A woman from Killeen couldn’t understand why brake repairs were taking so long and after getting tired of looking for answers, she reached out to 6 News for help.
KILLEEN, Texas – Etta Sharp, 65, told 6 News she took her 1998 Chevrolet Cheyenne to Mayo Autoworks 2 in Killeen in early May and was supposed to be ready a few days later on May 7. She said she has visited the dealership several times and made calls since, but the truck is still not ready by June 14.
“He kept giving us different dates and frustrating us. How are you supposed to plan your day when they don’t give you one,” Sharp said.
Sharp showed 6 News a timeline with the many times they contacted Mayo Autoworks. She said she even tried calling and asking for the owner of the business. Sharp said the company still couldn’t explain why the job end date kept moving.
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When 6 News visited Mayo Autoworks 2 on Monday, no manager or mechanic spoke to us on camera. However, the shop foreman, who goes by the name Javier, gave 6 News a better idea of what was going on.
The foreman told 6 News that the location now only has three mechanics and often only has two working on a particular day. He said it was impossible to hire new mechanics because they couldn’t find people looking for jobs. He said the business would operate normally with a crew of five.
6 News is still waiting for an owner or manager to return our call, but the foreman said braking work on Sharp’s truck was nearing completion and should be ready by Wednesday.
Sharp later told 6 News that she could wait two more days.
“If they do, yeah, if they don’t, we better pick it up and take it somewhere that will. It’s not unreasonable after more than a month,” said Sharp.
The foreman told 6 News the company is still looking for people to interview at this time if anyone in the area needs a job.
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