Auto repair

Mitchell 1’s SocialCRM now includes AAA-approved auto repair consumer surveys

Mitchell 1’s SocialCRM Auto Shop Marketing Service now includes AAA Approved Auto Repair consumer surveys. This feature is part of a new relationship between Mitchell 1 partner SureCritic and AAA. Consumers who visit AAA-accredited auto repair facilities that have Mitchell 1 SocialCRM can now receive a link to the AAA Customer Satisfaction Survey through Mitchell 1 SocialCRM thank you emails and text messages.

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“We are excited to provide AAA surveys to our AAA-accredited auto repair shops to add even more value to the SocialCRM marketing service, enabling our aftermarket repair shops to manage their online reputation and comply with the guidelines of the AAA survey,” said Marcus Mackell, SocialCRM Marketing Manager for Mitchell 1.

Mitchell1’s comprehensive marketing service, SocialCRM, integrates with SureCritic’s consumer review and survey platform to provide AAA-accredited auto repair shops with a solution that includes consumer reviews and now surveys AAA approved. AAA-accredited auto repair shops can also view new consumer survey responses through their SocialCRM dashboard.

SocialCRM Automotive Repair Marketing Service provides a comprehensive program to increase business by attracting and retaining customers. With automated email marketing messages, verified customer reviews, SMS campaigns, professional websites, paid search campaigns and more, stores can engage with customers and improve their online presence for them. retain. SocialCRM is integrated with Manager SE, Mitchell 1’s powerful shop management software, for immediate access to vital customer insights and information.

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